Office Administration - General

Description

In this program, you prepare for a range of entry-level administrative roles by developing skills to support organizational operations. Through integrated learning in organization, information processing, and professional communication, you build a strong foundation for effective office practice. Technological competency is developed through the use of current workplace applications and emerging digital tools. The program also introduces artificial intelligence (AI)-supported workflows, emphasizing accuracy, efficiency, and ethical use in administrative tasks.

This certificate provides a pathway to further study, including progression into the Office Administration - Health Services diploma.

Career Opportunities

Graduates of this program may be employed in a variety of entry-level administrative assistant and clerical positions in manufacturing, transportation, telecommunications, entertainment, government, education, banking and numerous professional services.

Program Learning Outcomes

The graduate has reliably demonstrated the ability to:

1. conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics;
2. schedule and coordinate tasks, within specific deadlines and according to set priorities;
3. receive, process and distribute communications in the workplace to assist the flow of information;
4. operate and provide support related to the use of office equipment and technologies;
5. locate, file and retrieve documents and records from a variety of electronic and paper sources to support daily office operations;
6. record basic financial information using established document formats, procedures and accounting software;
7. produce routine business documents using available technologies and established standards and formats;
8. use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization;
9. compile resources as well as services to prepare summary reports;
10. select and use information technologies to support communication with internal and external stakeholders;
11. assist in the organization and coordination of meetings and travel arrangements;
12. integrate sustainable and ethical practices into office administration processes by promoting efficient resource use and digital workflows.

Program Progression 

The following reflects the planned progression for full-time offerings of the program.

Fall Intake

• Sem 1: Fall 2027
• Sem 2: Winter 2028

Admission Requirements

• Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status
• Grade 12 English (C or U)

Mature students, non-secondary school applicants (19 years or older), and home school applicants may also be considered for admission. Eligibility may be met by applicants who have taken equivalent courses, upgrading, completed their GED, and equivalency testing. For complete details refer to: www.georgiancollege.ca/admissions/academic-regulations/

Applicants who have taken courses from a recognized and accredited post-secondary institution and/or have relevant life/learning experience may also be considered for admission; refer to the Credit for Prior Learning website for details:
www.georgiancollege.ca/admissions/credit-transfer/

Bring Your Own Device (BYOD) requirements

All Georgian College students are required to bring their own device (BYOD) that meets the technology requirements for their program. Having access to a personal laptop that meets your program’s technical requirements will ensure you’re prepared for in-class, online and hybrid learning activities. Students are responsible for the cost, software installation, maintenance and repair of their device.  

Graduation Requirements

11 Program Courses
1 Communications Course
1 General Education Course
 

Graduation Eligibility

To graduate from this program, the passing weighted average for promotion through each semester, and to graduate is 60%. Additionally, a student must attain a minimum of 50% or a letter grade of P (Pass) or S (Satisfactory) in each course in each semester unless otherwise stated on the course outline.

Program Tracking 

The following reflects the planned course sequence for full-time offerings of the Fall intake of the program. Where more  than one intake is offered  contact the program co-ordinator for the program tracking.

Plan of Study Grid

Semester 1		Hours
Program Courses
BUSI 1001	Introduction to Organizational Behaviour	42
COMP 1113	Business Documentation and Text Processing	42
COMP 1132	PowerPoint and Presentation Skills	42
COMP 1133	Introduction to Excel	42
MATH 1034	Office Math Applications	42
Communications Course
COMM 1016	Communication Essentials	42
	Hours	252
Semester 2
Program Courses
COMP 1013	Advanced Business Documentation	42
COMP 1134	Digital Communication and Professional Practice	42
COMP 1135	Advanced Excel	42
COMP 1136	Digital Workplace Applications and Database Fundamentals	42
OFAD 1001	Office Procedures and Strategies	42
OFAD 1024	Bookkeeping for Office Administration Professionals	42
General Education Course
Select 1 course from the General Education list during registration.		42
	Hours	294
	Total Hours	546

Graduation Window

Students unable to adhere to the program duration of one year (as stated above) may take a maximum of two years to complete their credential. After this time, students must be re-admitted into the program, and follow the curriculum in place at the time of re-admission.

Disclaimer: The information in this document is correct at the time of publication. Academic content of programs and courses is revised on an ongoing basis to ensure relevance to changing educational objectives and employment market needs. 

Program outlines may be subject to change in response to emerging situations, in order to facilitate student achievement of the learning outcomes required for graduation. Components such as courses, progression, coop work terms, placements, internships and other requirements may be delivered differently than published.