Essential Skills for Supportive Care (Micro-credential)

Program: ESSC
Credential: Recognition of Achievement
Delivery: Part-time, online, micro-credential
Length: 1 semester
Duration: 45 hours
Effective: Fall 2024, Winter 2025, Summer 2025
Location: Barrie, Midland, Muskoka, Orangeville, Orillia, Owen Sound, South Georgian Bay


The Essential Skills for Supportive Care micro-certificate consists of the key skills required by those providing supportive care to assist clients. Learners integrate theory and skills while demonstrating targeted competency attainment.   

Badges and micro-certifications adhere to the harmonized skills competency language and are aligned with the common competency framework for Personal Support Workers in the province of Ontario. Each competency earns a standalone badge. Upon successful completion of all 10 badges included in the Essential Skills for Supportive Care program, a micro-certificate will be issued.

Career Opportunities

Graduates provide and facilitate clearly identified supportive care and routine activities of daily living in order to assist the health care team in supporting clients in being as healthy and independent as possible. ESSC graduates may find employment in retirement homes, homes for the aged, and various community agencies (public and private).

Program Learning Outcomes

The graduate has reliably demonstrated the ability to:

  1. work within the supportive care provider role in community, retirement homes and/or other health care settings in accordance with applicable legislation and employer's job description, policies, procedures and guidelines;
  2. act responsibly and be accountable for their own actions while recognizing the boundaries of knowledge and skills within the supportive care provider role in collaboration with members of the interprofessional care team, clients, families and/or supervisors;
  3. participate as a member of the interprofessional care/service team and maintain collaborative working relationships in the provision of supportive care in health care settings;
  4. promote and maintain a safe and comfortable environment for clients, their families, self and others including the implementation of infection prevention and control measures that are in keeping with the plan/service plan, employer policies and procedures, and all applicable legislation;
  5. identify and report situations of neglect, and potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all applicable legislation and employer's policies and procedures;
  6. assist with household management tasks and instrumental activities of daily living in accordance with the plan of care/service plan;
  7. establish and maintain relationships with clients, their families and members of the interprofessional healthcare team through open and clear communication, maintaining professional boundaries and employer's policies and adhering to confidentiality and privacy legislation.

Admission Requirements

It is recommended that participants be 18 years of age or older when starting the program.

  • Grade 12 English (C or U) is recommended
  • Internet and basic computer skills
  • High speed internet connection

Criminal Reference/Vulnerable Sector Check

Placement agencies require an up-to-date clear criminal reference check and vulnerable sector check prior to going out on placement. Students should obtain their criminal reference three months prior to placement; checks conducted earlier may not be considered current. As some jurisdictions require longer lead-time for processing, please check with the program coordinator to ensure you allow for sufficient turn-around time. It is the student's responsibility to provide the completed document prior to placement start.

NOTE: Individuals who have been charged or convicted criminally and not pardoned will be prohibited from proceeding to a clinical or work placement.

Graduation Requirements

To graduate from this micro-certificate, students must successfully pass each of the ten training modules with a minimum grade of 70%. 

 Graduation Eligibility

Students must successfully complete all required courses as noted below. Further details, if applicable, are noted under "Additional Information" above.

Program Tracking

Plan of Study Grid
Program CoursesHours
Training Modules  
HSCI 0264 Infection Control and Prevention (Micro-credential) 4
HSCI 0266 Mobility and Safety (Micro-credential) 4
HSCI 0269 Basic Pain Assessment (Micro-credential) 4
HSCI 0271 Clients' Rights and Workplace Legislation (Micro-credential) 3
HSCI 0272 Documentation and Terminology (Micro-credential) 6
HSCI 0273 Time and Stress Management (Micro-credential) 3
HSCI 0274 Feeding Assistance (Micro-credential) 3
HSCI 0275 Wound Care, Hot and Cold Application (Micro-credential) 6
HSCI 0276 Personal Hygiene and Elimination (Micro-credential) 6
HSCI 0277 Basic Math and Assisting with Medication Administration (Micro-credential) 6
 Total Hours45

Graduation Window

Students registered in part-time studies programs must maintain continuous registration in order to complete the program according to the curriculum in place at the time they were admitted. Students who do not remain continuously registered must be readmitted to the program and follow the new curriculum.

Disclaimer: The information in this document is correct at the time of publication. Academic content of programs and courses is revised on an ongoing basis to ensure relevance to changing educational objectives and employment market needs. 

Program outlines may be subject to change in response to emerging situations, in order to facilitate student achievement of the learning outcomes required for graduation. Components such as courses, progression, coop work terms, placements, internships and other requirements may be delivered differently than published.

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