Personal Support Worker

Program: PSWR
Credential: Ontario College Certificate
Delivery: Full-time
Work Integrated Learning: 2 Clinical Placements
Length: 2 Semesters
Duration: 1 Year
Effective: Fall 2017, Winter 2018, Summer 2018
Location: Barrie (Fall, Winter), Midland (Fall, Winter), Muskoka (Winter), Orangeville (Fall, Winter), Owen Sound (Fall, Summer), South Georgian Bay (Fall, Summer)


This program is designed to prepare students with the knowledge and skills needed to provide support services to people living at home, in long term care or acute care facilities, and to function as integral members of the health care team. Upon successful completion of this program, the graduate will have demonstrated the ability to effectively communicate with clients, families and members of the health care team. They will also have demonstrated their ability to provide safe and competent care for individual clients who are experiencing physical, cognitive, emotional and behavioural challenges. Personal Support Workers (PSWs) are unregulated health care providers who work under the supervision of a regulated health care professional or in the supported independent living environment under the direction of the client.

Career Opportunities

Graduates of the Personal Support Worker program find employment in retirement homes, long term care facilities, homes for the aged, various community agencies (private and public), acute care facilities as well as in independent practice. They provide clearly identified personal care and they facilitate routine activities of daily living in order to assist their clients in being as healthy and as independent as possible.

Program Learning Outcomes

The graduate has reliably demonstrated the ability to:

  • act within the personal support worker role, under supervision, and by following care/service plans and established policies and procedures;
  • participate as a member of care/service teams in both community and institutional settings;
  • use, under supervision, basic knowledge, care/service plans, and established policies and procedures;
  • provide client-centered and client- directed care under supervision and by following care/service plans and established policies and procedures, in both community and institutional settings;
  • make, collect, and report to the supervisor relevant observations in an ongoing and timely manner and record this information promptly;
  • support the client's personal care requirements by following care/service plans and established policies and procedures;
  • support the client's home management services by following care/service plans and established policies and procedures;
  • communicate effectively and appropriately using oral, written, and nonverbal methods;
  • assist in the promotion and maintenance of a safe and comfortable environment for clients, their families, self, and others;
  • perform the personal support worker role in an ethical manner and within the law;
  • develop environmental awareness and implement related initiatives relevant to the profession.

The Program Progression

Fall Intake - Barrie, Midland, Orangeville, Owen Sound, South Georgian Bay

  • Sem 1: Fall 2017
  • Sem 2: Winter 2018

Winter Intake - Barrie, Muskoka, Orangeville

  • Sem 1: Winter 2018
  • Sem 2: Summer 2018

Summer Intake - Owen Sound, South Georgian Bay

  • Sem 1: Summer 2018
  • Sem 2: Fall 2018


A number of articulation agreements have been negotiated with universities and other institutions across Canada, North America and internationally. These agreements are assessed, revised and updated on a regular basis. Please contact the program co-ordinator for specific details if you are interested in pursuing such an option. Additional information can be found on our website at

Admission Requirements

OSSD or equivalent with

  • Grade 12 English (C or U)

Mature students, non-secondary school applicants (19 years or older), and home school applicants may also be considered for admission. Eligibility may be met by applicants who have taken equivalent courses, upgrading, completed their GED, and equivalency testing. For complete details refer to:

Applicants who have taken courses from a recognized and accredited post-secondary institution and/or have relevant life/learning experience may also be considered for admission; refer to the Credit Transfer Centre website for details:

Criminal Reference/Vulnerable Sector Check

Placement agencies require an up-to-date clear criminal reference check and vulnerable sector check prior to going out on placement. Students should obtain their criminal reference three months prior to placement; checks conducted earlier may not be considered current. As some jurisdictions require longer lead-time for processing, please check with the program coordinator to ensure you allow for sufficient turn-around time. It is the student's responsibility to provide the completed document prior to placement start.

NOTE: Individuals who have been charged or convicted criminally and not pardoned will be prohibited from proceeding to a clinical or work placement.

Additional Information

In order to provide quality practicum placements, students will be placed in a variety of agencies in the region serviced by the campus. Students are required to provide their own transportation to and from all clinical placements. Student practicum placements will involve working the same shifts as the PSWs in the practicum agency. For example, day shifts may start as early as 6:00 a.m. and evening shifts may finish at 11:00 p.m. 

Applicants must have an up-to-date immunization record in compliance with the Public Hospitals Act. Completion and submission of this record is required during registration in order to ensure your placement in clinical placement facilities.

To be eligible for all practicum placements, students must have:

  • a completed Clinical Preparedness Permit
  • current (within 1 year) Level HCP CPR and Standard First Aid on admission to the program. Level HCP CPR must be renewed annually while in the program.
  • a current police check including a vulnerable sector screen (see Criminal Reference Check below).
  • a record of mask fit test (will be done at the college in semester one). Mask fit testing must be renewed every 2 years.

Graduation Requirements

7 Mandatory Courses
2 Professional Practice Courses
1 Communications Course
1 General Education Course

Graduation Eligibility

To graduate from this program, the passing weighted average for promotion through each semester, and to graduate is 60%. Additionally, a student must attain a minimum of 50% or a letter grade of P (Pass) or S (Satisfactory) in each course in each semester unless otherwise stated on the course outline.


Mandatory Courses
BIOL 1014The Essential Body
PSWR 1025The PSW in the Community
PSWR 1026Supportive Care 1
PSWR 1027Professional Foundations of PSW 1
PSWR 1029Health Challenges
PSWR 1030Supportive Care 2
PSWR 1031Professional Foundations of PSW 2
Professional Practice Courses
PSWR 1033PSW Professional Practice 1 Long Term Care
PSWR 1034PSW Professional Practice 2 Community
Communications Courses
Select 1 course from the communications list during registration.
General Education Courses
Select 1 course from the general education list during registration.

Information contained in College documents respecting programs is correct at the time of publication. Academic content of programs and courses is revised on an ongoing basis to ensure relevance to changing educational objectives and employment market needs. The college reserves the right to add or delete programs, options, courses, timetables or campus locations subject to sufficient enrolment, and the availability of courses.