Office Administration - General

Program: OFAG
Credential: Ontario College Certificate
Delivery: Full-time
Length: 2 Semesters
Duration: 1 Year
Effective: Fall 2017, Winter 2018
Location: Barrie (Fall, Winter), Orangeville (Fall), Owen Sound (Fall), South Georgian Bay (Fall)


Students are prepared to assist in a wide variety of entry-level office settings by gaining skills and knowledge to support the management of an organization. By learning three key and interdependent functions: organization, processing information, and communication, students achieve a solid foundation to allow for further educational growth. Students may elect to transition for an additional year into enhanced and specialized learning leading to an Office Administration–Health Services or Office Administration-Executive diploma.

Initially, students in all Office Administration streams enroll in a common first semester. In their second semester, they have course selection options to complement the prescribed general curriculum. Students’ interests, skills, and career goals may lead to year 2 of the Office Administration – Health Services or Office Administration-Executive diploma.

Career Opportunities

Graduates of this program may be employed in a variety of entry-level administrative assistant and clerical positions in manufacturing, transportation, telecommunications, entertainment, government, education, banking and numerous professional services.

Program Learning Outcomes

The graduate has reliably demonstrated the ability to:

  • conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics;
  • schedule and coordinate tasks, within specific deadlines and according to set priorities;
  • receive, process and distribute communications in the workplace to assist the flow of information;
  • operate and provide support related to the use of office equipment and technologies;
  • locate, file and retrieve documents and records from a variety of electronic and paper sources to support daily office operations;
  • record basic financial information using established document formats, procedures and accounting software;
  • produce routine business documents using available technologies and established standards and formats;
  • use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization;
  • compile resources as well as services to prepare summary reports;
  • select and use information technologies to support communication with internal and external stakeholders;
  • assist in the organization and coordination of meetings and travel arrangements;
  • apply basic entrepreneurial strategies employing critical thinking and ethics within the Office Administration field;
  • employ environmentally sustainable practices within the industry.

The Program Progression

Fall Intake - Barrie, Orangeville, Owen Sound, South Georgian Bay

  • Sem 1: Fall 2017
  • Sem 2: Winter 2018

Winter Intake - Barrie

  • Sem 1: Winter 2018
  • Sem 2: Summer 2018

Admission Requirements

OSSD or equivalent with

  • Grade 12 English (C or U)

Mature students, non-secondary school applicants (19 years or older), and home school applicants may also be considered for admission. Eligibility may be met by applicants who have taken equivalent courses, upgrading, completed their GED, and equivalency testing. For complete details refer to:

Applicants who have taken courses from a recognized and accredited post-secondary institution and/or have relevant life/learning experience may also be considered for admission; refer to the Credit Transfer Centre website for details:

Graduation Requirements

8 Mandatory Courses
2 Communications Courses
1 Optional Course
1 General Education Course

Graduation Eligibility

To graduate from this program, the passing weighted average for promotion through each semester, and to graduate is 60%. Additionally, a student must attain a minimum of 50% or a letter grade of P (Pass) or S (Satisfactory) in each course in each semester unless otherwise stated on the course outline.


Mandatory Courses
COMP 1012Introduction to Business Documentation
COMP 1013Advanced Business Documentation
COMP 1048Introduction to Keyboarding
MATH 1034Office Math Applications
OFAD 1001Office Procedures and Strategies
OFAD 1003Multi-Media Language Processing
OFAD 1007Computer Applications 1 for the Office
OFAD 1020Computer Applications 2 for the Office
Communications Courses
Select 2 courses from the communications list during registration.
General Education Courses
Select 1 course from the general education list during registration.
Optional Courses
Select 1 course from the available list during registration. Program options may include:
BUSI 1001Introduction to Organizational Behaviour
BUSI 1011Professional Business Practices
BUSI 2024International Experience
HURM 1000Human Resources Management Foundations
HURM 1001Occupational Health and Safety
MKTG 2033Professional Edge
OFAD 1004Introduction to Legal Office Administration
OFAD 1006Introduction to Medical Terminology
OFAD 2014Bookkeeping for the Office Professional
OFAD 2015Administrative Support and Records Management

Information contained in College documents respecting programs is correct at the time of publication. Academic content of programs and courses is revised on an ongoing basis to ensure relevance to changing educational objectives and employment market needs. The college reserves the right to add or delete programs, options, courses, timetables or campus locations subject to sufficient enrolment, and the availability of courses.